{"entity":{"id":"freshsales","name":"Freshsales","canonical_url":"/entity/freshsales","official_domain":"freshworks.com","primary_category":"crm","category_url":"/category/crm","alternatives_url":"/alternatives/freshsales","description":"Sales CRM from Freshworks with pipeline, automation and communication tools.","typical_audience":"SMB and mid-market sales teams","use_cases":["Lead scoring","Pipeline","Sales sequences"],"sources":["https://www.freshworks.com/crm/sales/"],"confidence":"high","updated_at":"2026-07-31"}}